In Focus
No items found.
thinformatics
SERVER OPERATIONS

{{Servers that simply run}}

We take over operation, maintenance and monitoring of your servers, including regular updates and swift fault resolution. Your systems stay stable and current, and we catch problems before they affect operations.

ESPECIALLY SUITED FOR
Managed Operations
Server
Windows & Linux
Patch management
Monitoring
Backup
Server Operations
Managed
Monitoring
Active
Patches
Current
Backup
Tested
99.9%
availability
24/7
Monitoring
SLA
response time
THE SERVICE

Server operation without outages

We take over operation, maintenance and monitoring of your servers and catch problems before they affect your {{business}}.

General
Deep dive
1

Server operation

We run your servers stably across their entire life cycle.

Windows Server, Linux, Active Directory, DNS, DHCP

2

Patch management

Updates are planned, tested and applied without disturbing operations.

Patch cycles, WSUS, maintenance windows, rollback, change management

3

Monitoring

We watch the state and utilisation of your systems around the clock.

Metrics, thresholds, alerting, log analysis, health checks

4

Fault resolution

When faults occur we respond fast and restore operations swiftly.

Incident handling, root cause analysis, escalation, SLA, ticketing

5

Backup and recovery

Regular backups make fast recovery after incidents possible.

Backup strategies, restore tests, RPO, RTO, snapshots

6

Hardening

We configure servers securely and shrink the attack surface.

Hardening, baselines, least privilege, service minimisation, CIS benchmarks

OUR APPROACH

Server operation in five steps

1

Inventory

We capture servers, services and operating hours.

1

Inventory

We build an inventory of your local, virtual and cloud servers, document services, dependencies and operating hours and assess how important the systems are. From that we derive an operating concept with ownership and response routes.

You receive a solid overview of which servers are run how. The operating concept settles which systems are connected first.

Server inventory
Operating concept
Ownership
Operating hours
2

Connection

We connect monitoring, alerting and backup.

2

Connection

We set up monitoring, health checks, thresholds and alerting for state and utilisation and bring the servers into your backup processes. Access and reporting lines we agree with your owners.

Your servers are monitored around the clock, and anything unusual becomes visible early. On this basis we harden the systems in the next step.

Monitoring connection
Alerting
Backup integration
Log analysis
3

Hardening

We configure servers securely and safeguard data.

3

Hardening

We harden the systems through baselines, least privilege and service minimisation against recognised references such as CIS benchmarks and set up backup and restore tests. Recovery targets such as RPO and RTO we settle together.

Your servers enter daily operation from a secure, recoverable starting state. The reduced attack surface lowers the risk in continuous operation.

Secure baseline
Backup concept
Restore tests
Least privilege
4

Operation

We patch, monitor and resolve faults continuously.

4

Operation

We apply updates under control through planned patch cycles and maintenance windows and prioritise security-relevant ones. Faults we handle through incident handling, root cause analysis and agreed escalation.

Your systems stay stable, current and secure, without interrupting important services needlessly. Out of daily operation we gain the data for the evolution.

Patch management
Fault resolution
Change management
Escalation routes
5

Evolution

We report, optimise and plan capacity ahead.

5

Evolution

We evaluate operational data, incidents and utilisation, report regularly and derive improvements for security, stability and capacity. Growth we plan for in advance.

You receive a robust, maintainable server estate that adapts to your needs. The findings flow continuously back into operation and planning.

Operations reporting
Optimisation measures
Capacity planning
Trend analysis
YOUR BENEFITS

Why {{thinformatics}}

Servers that run

Stable operation, without you having to attend to it.

Detected early

Proactive monitoring spots problems before the outage.

Always current

Patch management keeps systems secure and up to date.

To SLA

Defined response times make operation dependable.

Recoverable

Tested backups with defined RTO and RPO.

Transparent

Regular reports show performance and state.

Frequently asked {{questions}}

FAQ

Answers to the questions we are asked most often about running your servers.

What does running your servers cover?
We take over operation, maintenance and monitoring of your servers, so they stay stable, current and capable. That includes regular updates, checking the system states and clearing faults quickly. Problems we spot early and act before they affect operations. You therefore gain a dependable basis for your applications and services, without your internal teams having to safeguard daily operation themselves for the long term.
How do we handle faults in server operation?
We respond to faults promptly and to routines agreed in advance. Alerts are assessed by urgency, prioritised explicitly and escalated to the right people where needed. For critical cases immediate measures are prepared, so the affected systems become available again swiftly. At the same time we prevent through continuous monitoring, so many problems can be spotted and defused early. The concrete response routes and ownership we settle together with you.
How do we keep your servers current and secure?
We keep your servers current and secure through regular updates, controlled maintenance and planned maintenance windows. Security-relevant updates we prioritise and agree their application so that daily operation is disturbed as little as possible. Changes happen traceably and in consultation with your owners. Known vulnerabilities therefore stay manageable, and your systems match a well-tended, current state, without interrupting important services needlessly.
Which servers and environments do we tend?
Local servers, virtual systems and server services in cloud or hybrid environments can be tended, provided they offer suitable access and operational interfaces. As criteria we look at your existing landscape, the importance of the systems and the operating hours you want. Together we settle which servers are taken into daily operation and in what order. That creates solid support aligned to your actual environment.
How does server operation fit into existing systems and routines?
We build on your existing systems and attach operation and monitoring through existing interfaces, without changing the landscape needlessly. Ownership, response routes and reports we agree with your owners, so external operation and internal processes mesh. Which systems are monitored and who reaches them we establish transparently. Security and compliance requirements we examine individually in each context, so operation stays solid and fitting.
CONTACT

Let us talk about your server operation

We talk about operation, maintenance and monitoring of your servers and the service targets that fit.

Thank you for your enquiry. We will get back to you personally shortly.
Something went wrong. Please try again later.
ai-integrations
ai-solutions
ai-applications
ai-solutions
intranet-solutions
digital-workplace
endpoint-security
security
compliance-regulatorik
security-compliance-zero-trust
plattform-engineering
cloud-plattformen-engineering
endpoint-management-2
workplace
ai-assistants
ai-solutions
cloud-security
security-compliance-zero-trust
cloud-transformation
cloud-strategie-architektur
system-integration
intelligence-automation
business-applications
custom-software
identity-security
security
container-platforms
platform
employee-experience
modern-workplace
collaboration-productivity
modern-workplace
transformation-management
cloud-transformation
application-modernization
cloud-transformation
cloud-governance-und-betriebsmodell
cloud-strategie-architektur
workflow-automation
intelligence-automation
sharepoint-solutions
digital-workplace
security-monitoring
security
collaboration-platforms
workplace
cloud-platforms
platform
virtualization-operations
infrastructure
server-operations
infrastructure
ai-security-compliance
ai-digital-innovation
endpoint-management
modern-workplace
cyber-resillience
security-compliance-zero-trust
identity-access
security-compliance-zero-trust
change-enablement
cloud-transformation
workload-modernization
cloud-transformation
plattformautomatisierung
cloud-plattformen-engineering
hybrid-connectivity
cloud-plattformen-engineering
landing-zones
cloud-plattformen-engineering
business-process-automation
intelligence-automation
microsoft-365-extensions
digital-workplace
apis-integrationen
custom-software
web-applications
custom-software
ai-for-modern-workplace
ai-digital-innovation
aitransformation-adoption
ai-digital-innovation
ai-platforms-engineering
ai-digital-innovation
ai-strategie-und-governance
ai-digital-innovation
workplace-security
modern-workplace
zero-trust
security-compliance-zero-trust
cloud-migration
cloud-transformation
cloud-foundations
cloud-plattformen-engineering
cloud-assesments
cloud-strategie-architektur
hybrid--multi-cloud-strategie
cloud-strategie-architektur
modern-work-adoption
modern-workplace
hybrid--multi-cloud-architektur
cloud-strategie-architektur