{{Servers that simply run}}
We take over operation, maintenance and monitoring of your servers, including regular updates and swift fault resolution. Your systems stay stable and current, and we catch problems before they affect operations.
Server operation without outages
We take over operation, maintenance and monitoring of your servers and catch problems before they affect your {{business}}.
Server operation
We run your servers stably across their entire life cycle.
Windows Server, Linux, Active Directory, DNS, DHCP
Patch management
Updates are planned, tested and applied without disturbing operations.
Patch cycles, WSUS, maintenance windows, rollback, change management
Monitoring
We watch the state and utilisation of your systems around the clock.
Metrics, thresholds, alerting, log analysis, health checks
Fault resolution
When faults occur we respond fast and restore operations swiftly.
Incident handling, root cause analysis, escalation, SLA, ticketing
Backup and recovery
Regular backups make fast recovery after incidents possible.
Backup strategies, restore tests, RPO, RTO, snapshots
Hardening
We configure servers securely and shrink the attack surface.
Hardening, baselines, least privilege, service minimisation, CIS benchmarks
Server operation in five steps
Inventory
We capture servers, services and operating hours.
Inventory
We build an inventory of your local, virtual and cloud servers, document services, dependencies and operating hours and assess how important the systems are. From that we derive an operating concept with ownership and response routes.
You receive a solid overview of which servers are run how. The operating concept settles which systems are connected first.
Connection
We connect monitoring, alerting and backup.
Connection
We set up monitoring, health checks, thresholds and alerting for state and utilisation and bring the servers into your backup processes. Access and reporting lines we agree with your owners.
Your servers are monitored around the clock, and anything unusual becomes visible early. On this basis we harden the systems in the next step.
Hardening
We configure servers securely and safeguard data.
Hardening
We harden the systems through baselines, least privilege and service minimisation against recognised references such as CIS benchmarks and set up backup and restore tests. Recovery targets such as RPO and RTO we settle together.
Your servers enter daily operation from a secure, recoverable starting state. The reduced attack surface lowers the risk in continuous operation.
Operation
We patch, monitor and resolve faults continuously.
Operation
We apply updates under control through planned patch cycles and maintenance windows and prioritise security-relevant ones. Faults we handle through incident handling, root cause analysis and agreed escalation.
Your systems stay stable, current and secure, without interrupting important services needlessly. Out of daily operation we gain the data for the evolution.
Evolution
We report, optimise and plan capacity ahead.
Evolution
We evaluate operational data, incidents and utilisation, report regularly and derive improvements for security, stability and capacity. Growth we plan for in advance.
You receive a robust, maintainable server estate that adapts to your needs. The findings flow continuously back into operation and planning.
Why {{thinformatics}}
Servers that run
Stable operation, without you having to attend to it.
Detected early
Proactive monitoring spots problems before the outage.
Always current
Patch management keeps systems secure and up to date.
To SLA
Defined response times make operation dependable.
Recoverable
Tested backups with defined RTO and RPO.
Transparent
Regular reports show performance and state.
FAQ
Answers to the questions we are asked most often about running your servers.
Let us talk about your server operation
We talk about operation, maintenance and monitoring of your servers and the service targets that fit.

