We take over operation, maintenance and monitoring of your servers, including regular updates and swift fault resolution. Your systems stay stable and current, and we catch problems before they affect operations.
We take over operation, maintenance and monitoring of your servers and catch problems before they affect your {{business}}.
We run your servers stably across their entire life cycle.
Windows Server, Linux, Active Directory, DNS, DHCP
Updates are planned, tested and applied without disturbing operations.
Patch cycles, WSUS, maintenance windows, rollback, change management
We watch the state and utilisation of your systems around the clock.
Metrics, thresholds, alerting, log analysis, health checks
When faults occur we respond fast and restore operations swiftly.
Incident handling, root cause analysis, escalation, SLA, ticketing
Regular backups make fast recovery after incidents possible.
Backup strategies, restore tests, RPO, RTO, snapshots
We configure servers securely and shrink the attack surface.
Hardening, baselines, least privilege, service minimisation, CIS benchmarks
We capture servers, services and operating hours.
We build an inventory of your local, virtual and cloud servers, document services, dependencies and operating hours and assess how important the systems are. From that we derive an operating concept with ownership and response routes.
You receive a solid overview of which servers are run how. The operating concept settles which systems are connected first.
We connect monitoring, alerting and backup.
We set up monitoring, health checks, thresholds and alerting for state and utilisation and bring the servers into your backup processes. Access and reporting lines we agree with your owners.
Your servers are monitored around the clock, and anything unusual becomes visible early. On this basis we harden the systems in the next step.
We configure servers securely and safeguard data.
We harden the systems through baselines, least privilege and service minimisation against recognised references such as CIS benchmarks and set up backup and restore tests. Recovery targets such as RPO and RTO we settle together.
Your servers enter daily operation from a secure, recoverable starting state. The reduced attack surface lowers the risk in continuous operation.
We patch, monitor and resolve faults continuously.
We apply updates under control through planned patch cycles and maintenance windows and prioritise security-relevant ones. Faults we handle through incident handling, root cause analysis and agreed escalation.
Your systems stay stable, current and secure, without interrupting important services needlessly. Out of daily operation we gain the data for the evolution.
We report, optimise and plan capacity ahead.
We evaluate operational data, incidents and utilisation, report regularly and derive improvements for security, stability and capacity. Growth we plan for in advance.
You receive a robust, maintainable server estate that adapts to your needs. The findings flow continuously back into operation and planning.
Stable operation, without you having to attend to it.
Proactive monitoring spots problems before the outage.
Patch management keeps systems secure and up to date.
Defined response times make operation dependable.
Tested backups with defined RTO and RPO.
Regular reports show performance and state.
Answers to the questions we are asked most often about running your servers.
We talk about operation, maintenance and monitoring of your servers and the service targets that fit.