thinformatics
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Services
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Services
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Services
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We guide the introduction of new tools and ways of working with training, communication and hands-on support. Investment in the modern workplace is genuinely put to use and pays off.
We guide introduction, enablement and anchoring of new ways of working, so investment in the modern workplace is {{genuinely used}} and pays off.
We define goals, audiences and measurable success criteria before the rollout.
ADKAR, personas, usage goals, success metrics, stakeholder mapping, communication plan
Messages fitted to each audience explain the concrete benefit and give people their bearings.
Campaign templates, Viva Engage, Teams announcements, multi-channel, editorial plan
Hands-on learning formats convey new ways of working right in the teams' working day.
Microtrainings, Viva Learning, self-paced content, webinars, task-based guides
Trained multipliers carry knowledge onward and lower hurdles in the business units.
Champions programme, train-the-trainer, peer support, community of practice, feedback loops
Usage data and surveys evidence progress and show where acceptance is still missing.
Active usage metrics, adoption score, Power BI dashboards, pulse surveys, KPIs
Standing offers and ongoing support keep usage steady after the rollout.
Support channels, knowledge base, continuous improvement, governance, onboarding processes
We capture today's ways of working, goals and audiences.
We take in current ways of working, the tools in use and the stakeholders and determine audiences and personas. In doing so we define measurable success criteria and usage goals for the rollout.
You receive a shared picture of the starting point and goals that aligns expectations. This target picture forms the basis for the adoption strategy in the next step.
We plan the sequence, messages and owners of the adoption.
On the basis of the target picture we build an adoption plan with phases, roles and a communication schedule, modelled on ADKAR. We name sponsors, owners and an editorial plan.
You receive a solid route that makes effort and order tangible. The plan steers the communication and enablement that follow.
Messages fitted to each audience explain the benefit and give bearings.
We deliver the communication plan and create messages fitted to each audience over channels such as Viva Engage and Teams. Campaign templates and the editorial plan provide one continuous sequence.
People understand the concrete benefit and know what is coming their way. The attention raised leads straight into practical enablement.
Hands-on training and multipliers convey new ways of working.
We convey new ways of working through task-based microtrainings, self-paced content and Viva Learning right in the working day. A key user network of trained multipliers carries knowledge into the business units.
Teams master the tools in their real tasks and find fixed people to turn to. The capability built is measured and secured for the long term in the last step.
Usage measurement and standing offers secure lasting use.
We measure actual usage through active usage metrics, adoption score and pulse surveys and derive targeted adjustments. Support channels, knowledge base and governance keep the offers available for the long term.
You receive evidenced progress and a solution that stays in steady use after the rollout. That way the investment in the modern workplace pays off day to day.
The tools introduced are genuinely used instead of gathering dust.
Training and communication accompany the change actively.
Champions and drop-in sessions help right in the working day.
Training, videos and lunch-and-learns for every audience.
The level of usage is made visible and raised.
New ways of working stay in place beyond the rollout.
Answers to the questions we are asked most often about modern work adoption.
We talk about training, communication and support, so modern work genuinely lands.
