{{Keeping endpoints secure and current for good}}
We take over the day-to-day operation of your endpoints, including updates, security policies and user support. Every device stays reliably protected and ready for use, without effort for your internal IT.
Endpoints in day-to-day operation
We take over the day-to-day operation of your endpoints, keep them current and protected and take noticeable load off your internal {{IT}}.
Device provisioning
New devices arrive configured and ready for use, with no manual effort.
Autopilot, zero-touch enrollment, Intune, provisioning profiles, enrollment status page
Update management
Operating systems and applications stay current and stable automatically.
Update rings, WUfB, patch cycles, feature updates, rollback
Policy management
Uniform policies enforce security and configuration centrally.
MDM, configuration profiles, compliance policies, group policy, baselines
Software distribution
Applications are distributed, updated and removed centrally when needed.
App deployment, Win32 apps, Company Portal, packaging, licence assignment
User support
Users get fast help with problems on their devices.
Remote support, helpdesk, remote maintenance, ticketing, self-service reset
Inventory and reporting
Reports show device inventory, state and currency transparently at any time.
Inventory, asset tracking, compliance dashboards, reporting, hardware life cycle
Endpoint management in five steps
Analysis
We capture devices and the current state of operation.
Analysis
We build a device inventory across notebooks, desktops and mobile devices and capture the current state across the common operating systems. Together we determine which device groups pass into managed operation first.
You receive a solid overview of the estate and the order of take-over. This plan settles the provisioning in the next step.
Provisioning
New devices are ready for use with no handwork.
Provisioning
We set up automated device provisioning through Autopilot, zero-touch enrollment and Intune and record provisioning profiles. The enrollment status page leads every device into the defined standard.
Your people receive devices ready for use at once and compliant with the standard. On this provisioning the uniform standardisation in the next step builds.
Standardisation
Policies and updates set one uniform state.
Standardisation
We enforce security and configuration centrally through MDM, configuration profiles, compliance policies and baselines. Operating systems and applications we keep current and stable through update rings, WUfB and patch cycles.
Your device estate matches a traceable, uniform standard, and deviations surface early. This standard is the basis for the ongoing operational take-over.
Taking over operation
We take over software distribution and user support for the long term.
Taking over operation
We distribute applications centrally through app deployment, Win32 apps and Company Portal and update or remove them when needed. Agreed user support with remote support, helpdesk and ticketing takes requests in and resolves them along agreed routes.
Your people work on well-tended devices and get dependable help. The operation taken over then passes into ongoing monitoring.
Operation
We keep devices current and the estate transparent.
Operation
We keep devices current through update cycles and rollback and keep the estate in view through inventory and asset tracking. Compliance dashboards and reporting show state, currency and hardware life cycle transparently at any time.
You receive device operation that takes load off you and stays traceable, with provable reports. Out of daily operation we take new devices into the existing standard.
Why {{thinformatics}}
No effort for your IT
Device operation runs without loading your internal IT.
Always current
Updates and patches keep devices up to date.
Protected throughout
Security policies and Defender stay active.
Users looked after
User support keeps your people able to work.
The whole life cycle
Tended from provisioning through to retirement.
Transparent
Compliance and security status stay visible.
FAQ
Answers to the questions we are asked most often about endpoint management.
Run your endpoints securely
We talk about updates, security policies and user support for the way you run your devices.

