thinformatics
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In Focus
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Services
In Focus
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Topic
Services
In Focus
In Focus
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We take over the day-to-day operation of your endpoints, including updates, security policies and user support. Every device stays reliably protected and ready for use, without effort for your internal IT.
We take over the day-to-day operation of your endpoints, keep them current and protected and take noticeable load off your internal {{IT}}.
New devices arrive configured and ready for use, with no manual effort.
Autopilot, zero-touch enrollment, Intune, provisioning profiles, enrollment status page
Operating systems and applications stay current and stable automatically.
Update rings, WUfB, patch cycles, feature updates, rollback
Uniform policies enforce security and configuration centrally.
MDM, configuration profiles, compliance policies, group policy, baselines
Applications are distributed, updated and removed centrally when needed.
App deployment, Win32 apps, Company Portal, packaging, licence assignment
Users get fast help with problems on their devices.
Remote support, helpdesk, remote maintenance, ticketing, self-service reset
Reports show device inventory, state and currency transparently at any time.
Inventory, asset tracking, compliance dashboards, reporting, hardware life cycle
We capture devices and the current state of operation.
We build a device inventory across notebooks, desktops and mobile devices and capture the current state across the common operating systems. Together we determine which device groups pass into managed operation first.
You receive a solid overview of the estate and the order of take-over. This plan settles the provisioning in the next step.
New devices are ready for use with no handwork.
We set up automated device provisioning through Autopilot, zero-touch enrollment and Intune and record provisioning profiles. The enrollment status page leads every device into the defined standard.
Your people receive devices ready for use at once and compliant with the standard. On this provisioning the uniform standardisation in the next step builds.
Policies and updates set one uniform state.
We enforce security and configuration centrally through MDM, configuration profiles, compliance policies and baselines. Operating systems and applications we keep current and stable through update rings, WUfB and patch cycles.
Your device estate matches a traceable, uniform standard, and deviations surface early. This standard is the basis for the ongoing operational take-over.
We take over software distribution and user support for the long term.
We distribute applications centrally through app deployment, Win32 apps and Company Portal and update or remove them when needed. Agreed user support with remote support, helpdesk and ticketing takes requests in and resolves them along agreed routes.
Your people work on well-tended devices and get dependable help. The operation taken over then passes into ongoing monitoring.
We keep devices current and the estate transparent.
We keep devices current through update cycles and rollback and keep the estate in view through inventory and asset tracking. Compliance dashboards and reporting show state, currency and hardware life cycle transparently at any time.
You receive device operation that takes load off you and stays traceable, with provable reports. Out of daily operation we take new devices into the existing standard.
Device operation runs without loading your internal IT.
Updates and patches keep devices up to date.
Security policies and Defender stay active.
User support keeps your people able to work.
Tended from provisioning through to retirement.
Compliance and security status stay visible.
Answers to the questions we are asked most often about endpoint management.
We talk about updates, security policies and user support for the way you run your devices.
