{{Collaboration that is always available}}
We run your collaboration platforms reliably and securely, whether Microsoft 365 and Teams or open solutions such as Nextcloud and OpenDesk. The familiar working environment stands ready at any time, kept current and as trouble-free as on day one.
Collaboration run reliably
We run your collaboration platforms securely and keep them current, whether Microsoft 365 or open solutions, so your team works {{trouble-free}} at any time.
Platform operation
We run your collaboration platforms reliably, whether Microsoft 365 or Nextcloud.
Microsoft 365, Teams, Nextcloud, OpenDesk, Exchange Online
Availability
The working environment stands ready at any time, fast and trouble-free.
Monitoring, SLAs, health checks, incident management, capacity planning
Access and permissions
Users and rights are managed centrally and securely.
Entra ID, SSO, RBAC, group management, guest access
Data security
Content and collaboration stay protected and traceably governed.
DLP, sharing policies, retention, audit logs, encryption
Updates and life cycle
Platforms stay current without interrupting the work.
Release management, update cycles, testing, change management, versioning
Support and adoption
Users get help and use the features confidently day to day.
Helpdesk, training, self-service, adoption material, ticketing
Collaboration operation in five steps
Analysis
We capture the platform, requirements and operational needs.
Analysis
We capture the current state of your platform, whether Microsoft 365 and Teams or open solutions such as Nextcloud and OpenDesk, and your requirements for collaboration, data storage and integration. Running several environments in parallel is taken into account too.
You receive a solid overview of the platform and the operational needs. This plan settles the operational handover in the next step.
Taking over operation
We take over operation and set up monitoring.
Taking over operation
We take over day-to-day platform operation for Microsoft 365, Teams, Nextcloud or OpenDesk and set up monitoring, health checks and incident management. Reachability, ownership and SLAs we agree with you.
Your platform runs in monitored, orderly operation with response routes prepared. On this basis the safeguarding of collaboration builds.
Safeguarding
Access and content are governed centrally and securely.
Safeguarding
We manage users and rights centrally through Entra ID, SSO and RBAC and govern guest access and groups. Content we protect through DLP, sharing policies, retention and encryption, and make access traceable through audit logs.
Only authorised people reach the content in question, and collaboration stays traceably governed. The safeguarded environment passes into daily operation.
Operation
The environment stays available, current and trouble-free.
Operation
We hold availability through monitoring, capacity planning and incident management and apply updates through release and change management. Maintenance we schedule to disturb the working day as little as possible.
Your familiar working environment stands dependably and currently ready, without interruption. Stable operation is the basis for support and adoption.
Adoption
Users get help and use the features confidently.
Adoption
We support your people through helpdesk, ticketing and self-service and provide adoption material and training. That way existing features are used confidently in the working day.
Your teams work productively and independently in the environment they know. Out of daily operation we develop platform and usage onward together.
Why {{thinformatics}}
Always available
The familiar working environment stands ready at any time.
Microsoft and open
Microsoft 365 and Teams or Nextcloud and OpenDesk.
Trouble-free
Proactive monitoring keeps collaboration stable.
Kept current
Update and release management brings new features in under control.
In order
Life cycle and governance prevent sprawl.
Users looked after
User support keeps your teams able to work.
FAQ
Answers to the questions we are asked most often about running your collaboration platforms.
Run your collaboration platform
We talk about availability, currency and governance of your collaboration environment.
