thinformatics
In Focus
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Topic
Services
In Focus
In Focus
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Services
In Focus
In Focus
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Topic
Services
In Focus
In Focus
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We run your collaboration platforms reliably and securely, whether Microsoft 365 and Teams or open solutions such as Nextcloud and OpenDesk. The familiar working environment stands ready at any time, kept current and as trouble-free as on day one.
We run your collaboration platforms securely and keep them current, whether Microsoft 365 or open solutions, so your team works {{trouble-free}} at any time.
We run your collaboration platforms reliably, whether Microsoft 365 or Nextcloud.
Microsoft 365, Teams, Nextcloud, OpenDesk, Exchange Online
The working environment stands ready at any time, fast and trouble-free.
Monitoring, SLAs, health checks, incident management, capacity planning
Users and rights are managed centrally and securely.
Entra ID, SSO, RBAC, group management, guest access
Content and collaboration stay protected and traceably governed.
DLP, sharing policies, retention, audit logs, encryption
Platforms stay current without interrupting the work.
Release management, update cycles, testing, change management, versioning
Users get help and use the features confidently day to day.
Helpdesk, training, self-service, adoption material, ticketing
We capture the platform, requirements and operational needs.
We capture the current state of your platform, whether Microsoft 365 and Teams or open solutions such as Nextcloud and OpenDesk, and your requirements for collaboration, data storage and integration. Running several environments in parallel is taken into account too.
You receive a solid overview of the platform and the operational needs. This plan settles the operational handover in the next step.
We take over operation and set up monitoring.
We take over day-to-day platform operation for Microsoft 365, Teams, Nextcloud or OpenDesk and set up monitoring, health checks and incident management. Reachability, ownership and SLAs we agree with you.
Your platform runs in monitored, orderly operation with response routes prepared. On this basis the safeguarding of collaboration builds.
Access and content are governed centrally and securely.
We manage users and rights centrally through Entra ID, SSO and RBAC and govern guest access and groups. Content we protect through DLP, sharing policies, retention and encryption, and make access traceable through audit logs.
Only authorised people reach the content in question, and collaboration stays traceably governed. The safeguarded environment passes into daily operation.
The environment stays available, current and trouble-free.
We hold availability through monitoring, capacity planning and incident management and apply updates through release and change management. Maintenance we schedule to disturb the working day as little as possible.
Your familiar working environment stands dependably and currently ready, without interruption. Stable operation is the basis for support and adoption.
Users get help and use the features confidently.
We support your people through helpdesk, ticketing and self-service and provide adoption material and training. That way existing features are used confidently in the working day.
Your teams work productively and independently in the environment they know. Out of daily operation we develop platform and usage onward together.
The familiar working environment stands ready at any time.
Microsoft 365 and Teams or Nextcloud and OpenDesk.
Proactive monitoring keeps collaboration stable.
Update and release management brings new features in under control.
Life cycle and governance prevent sprawl.
User support keeps your teams able to work.
Answers to the questions we are asked most often about running your collaboration platforms.
We talk about availability, currency and governance of your collaboration environment.
