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thinformatics
BUSINESS PROCESS AUTOMATION

{{Automating whole business processes end to end}}

We digitise and automate entire processes across departmental boundaries, including approvals and downstream processing. Processes become faster, more transparent and independent of manual hand-offs.

ESPECIALLY SUITED FOR
Development
Automation
Power Automate
Logic Apps
Processes
Approvals
Process Automation
Automated
Process
Analysed
Workflow
Automated
Operation
Transparent
End-to-End
process
Digital
approvals
Fewer
errors
THE SERVICE

Automating business processes end to end

We digitise entire processes across departmental boundaries, including approvals and downstream processing, so they run {{faster and more transparently}}.

General
Deep dive
1

Process analysis

We capture cross-departmental processes and bring hand-offs and bottlenecks into view.

BPMN modelling, value stream mapping, interface analysis, roles, SLAs

2

Orchestration

Connected process steps are steered across systems and passed on automatically.

Power Automate, Logic Apps, state handling, sequences, parallel processing

3

Approval chains

Multi-stage approvals run rule-based across owners and their stand-ins.

Multi-stage approvals, delegation, escalation rules, deputy logic, deadlines

4

Data processing

Downstream processing takes data over automatically and avoids duplicate entry.

Dataverse, ETL steps, validation, document generation, data mapping

5

System integration

Business and backend systems are connected, so processes run without breaks.

REST APIs, ERP connectors, custom connectors, webhooks, message queues

6

Transparency

Status views and reports show throughput times and bottlenecks in the process.

Process dashboards, Power BI, audit logs, KPI tracking, run history

OUR APPROACH

Process automation in five steps

1

Analysis

We capture cross-departmental processes and bring bottlenecks into view.

1

Analysis

We model the process chain through BPMN and value stream mapping, analyse the hand-offs and record roles and SLAs. That brings breaks between systems and manual hand-overs into view.

You receive a shared picture of today's process with bottlenecks prioritised. This process chain settles which systems the next step connects.

Process model
Interface overview
Roles and SLAs
Bottleneck priorities
2

Integration

Business and backend systems are connected for continuous processes.

2

Integration

We connect the systems involved through REST APIs, ERP connectors, custom connectors and webhooks and take data over into Dataverse. Validation and data mapping secure consistent hand-overs between the systems.

Your business systems are connected and exchange data without breaks. Over these connections the process steps are steered in the next step.

Active connectors
Data take-over
Validation rules
Data mapping
3

Orchestration

Connected steps are steered across systems and passed on.

3

Orchestration

We orchestrate the process steps through Power Automate and Logic Apps with state handling, sequences and parallel processing. Downstream processing such as document generation runs automatically and without duplicate entry.

Your process runs end to end, and tasks travel dependably to the right place. Into the steered process the approvals are embedded in the next step.

Steered process
State handling
Parallel processing
Document generation
4

Approval chains

Multi-stage approvals run rule-based across owners and stand-ins.

4

Approval chains

We set up multi-stage approvals with delegation, deputy logic and deadlines and record escalation rules for delays. Decisions then run in order across the roles involved.

Approvals happen traceably and stay able to proceed even during absences. The case data that arises forms the basis of the reporting in the next step.

Multi-stage approvals
Deputy logic
Escalation rules
Deadline steering
5

Transparency

Status views show throughput times and bottlenecks in the process.

5

Transparency

We provide process dashboards and Power BI reports and log cases through audit logs and run history. KPI tracking makes throughput times and bottlenecks measurable across departmental boundaries.

Those responsible gain a solid overview of the running process. From the reports the process can be developed onward and extended deliberately.

Process dashboards
KPI tracking
Audit logs
Throughput times
YOUR BENEFITS

Why {{thinformatics}}

Thought end to end

The whole process is automated, not just one step of it.

Across departments

Cross-departmental routines run end to end too.

Approvals digital

Approvals and escalations run in order and traceably.

Systems connected

The business applications involved mesh instead of sitting side by side.

Steered transparently

Metrics make the process visible and steerable.

Fewer errors

Rule-based processing reduces manual sources of error.

Frequently asked {{questions}}

FAQ

Answers to the questions we are asked most often about business process automation.

What does business process automation across departmental boundaries mean?
Business process automation digitises and automates whole routines end to end, from the trigger through approvals to downstream processing. Instead of looking at single steps in isolation, we join the departments, systems and decisions involved into one connected process. Routines therefore become faster, more transparent and independent of manual hand-offs. Information and tasks travel dependably to the right place, so hand-overs between areas become smoother and traceable.
Which processes suit end-to-end automation?
Particularly suitable are routines that touch several departments, contain explicit rules and approval stages and today hang on breaks between systems or manual hand-overs. As selection criteria we recommend recurring volume, definable decision logic and a discernible bottleneck in speed or transparency. Together we take the process landscape in and prioritise the chains where impact and feasibility stand in the best ratio. Solid benefit for the whole interplay therefore arrives early.
How do we create transparency and traceability across the whole process?
Transparency comes from documenting and surfacing every step, every approval and every hand-over. Through status information those involved see at any time where a case stands and who acts next. Well-defined ownership and notifications make sure nothing is left waiting. Additional reports show throughput times and bottlenecks across departmental boundaries. Those responsible therefore gain a solid overview and can develop the process onward deliberately.
Which prerequisites should be in place before process automation?
Viable automation works best with a shared understanding of today's routine, named owners and defined rules for approvals and exceptions. Accessible data, stable source systems and clarity about roles and decision routes help. Just as important is the readiness of the areas involved to shape the routine together. Where individual points are missing, we settle that at the start and begin where the end-to-end benefit is greatest.
How does process automation fit into our system landscape?
We connect automated processes to your business systems and data sources through existing interfaces and place them in your architecture and operational processes. In doing so we respect established permissions, so those involved only see and work on the information approved for them. Operation, adjustment and monitoring we plan together with your owners. The solution therefore stays maintainable and grows along as routines, systems or requirements change.
CONTACT

Automate your business processes

We talk about end-to-end processes, approvals and integration for continuous automation.

Thank you for your enquiry. We will get back to you personally shortly.
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