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thinformatics
Emergency Workplace as a Service

JumpSeat.

If your workplace goes down, your employees keep working.

Four facts about JumpSeat
Emergency workplace including data transfer:
emails, calendars, contacts, documents, etc.
Operated in a
sovereign cloud or your own data centre
Built on open source:
OX App Suite
Under EU legislation:
GDPR, NIS2 and DORA
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Email & Collaboration

At its core, an emergency workplace.
On standby, already populated.

We specialise in email and collaboration systems. We keep the content of your emergency workplace continuously up to date: in an emergency, your employees do not start from scratch, but with their own emails, calendars, contacts and documents. Our solution does two things.

Source systemsFrom any of these sources
Microsoft Exchange
SharePoint
Teams
OneDrive
File storage
ObjectsFrom every system
Emails
Calendar
Tasks
Contacts
Documents
ObjectsComplete
in the target
Emails
Calendar
Tasks
Contacts
Documents
Target environmentsTo any of these targets
JumpSeat
Azure
Microsoft cloud
Microsoft 365
Microsoft cloud
StackIT
Cloud platform
Delos Cloud
Sovereign cloud
On-premises
Your data centre
User groups
Management Finance & accounting Sales IT Production Emergency team Corporate communications
Source systems
Microsoft Exchange
SharePoint
Teams
OneDrive
File storage
Emails
Calendar
Tasks
Contacts
Documents
Emails
Calendar
Tasks
Contacts
Documents
Target environments
Microsoft 365
Microsoft cloud
JumpSeat
Azure
Microsoft cloud
StackIT
Cloud platform
Delos Cloud
Sovereign cloud
On-premises
Your data centre
User groups
ManagementFinance & accountingSalesITProductionEmergency teamCorporate communications
Configure your own setup now
Preview

This is what your emergency workplace looks like.

https://www.thinformatics.com/jsaas
The solution

Stay operational when it matters.

Separated from the compromised environment, your organisation stays operational, with emergency workplaces that we have defined and tested together in advance.

Ready
immediately

Activated at the push of a button. Your team is quickly back at work, without new procurement and without flying blind.

Fully
isolated

A clean cloud environment, strictly separated from your production IT. Ransomware and attackers cannot spread to it.

Operated where
you need it

The emergency workplaces run in Microsoft 365, Azure, StackIT, the Delos Cloud or in your own data centre. You decide where your data resides, we operate it.

Open source,
under EU law

OX App Suite as an open foundation, operated within the European legal framework. Requirements under GDPR, NIS2 and the EU Data Act can be demonstrated rather than merely promised.

Risks

What affects your email system.

  • RansomwareEncrypts mailboxes and backups, often before the attack is even noticed.
  • Business Email CompromiseSpoofed senders and intercepted approvals lead to payments and data leakage.
  • Identity theftHijacked accounts and admin rights make every sign-in questionable.
  • Insider threatsMisused permissions go undetected for a long time because they look legitimate.
  • Cloud disruptionIf the provider goes down, the channel stops, regardless of the state of your own IT.
  • Infrastructure failureIf the data centre, network or power fails, workplaces lose all access.
  • DNS and certificatesBroken MX records or expired certificates stop mail flow within minutes.
  • OverloadDDoS attacks or load peaks at the gateway slow delivery to a standstill.
  • MisconfigurationA single change or update is enough for rules and delivery routes to stop working.
  • MigrationMoves and consolidations get out of hand when source and target are not properly aligned.
  • Data lossBackups exist, but recovery has never been tested under real conditions.
  • Knowledge silosOperational and emergency knowledge depends on individuals rather than documented processes.
  • Retention obligationsRetention and disclosure deadlines still apply, even when the system is down.
  • Burden of proofAvailability and recovery must be proven, not just promised.
  • ReputationMisused domains end up on blocklists, and your messages no longer get through.
  • Vendor lock-inOne provider for production and emergencies means a shared risk.
Common denominator In each of these cases, the email system is either unavailable or no longer trustworthy. JumpSeat solves both with separate emergency workplaces.
Scenarios

When JumpSeat comes into play.

Your production IT has to be taken offline and examined forensically. With JumpSeat, critical roles keep working on clean emergency workplaces while your IT prepares the recovery.

Accounts and credentials can no longer be trusted. The emergency workplaces use separate identities and access, isolated from the affected sign-in infrastructure.

Whether data centre, storage or network: if the usual workplaces are unavailable, your team accesses preconfigured emergency workplaces via the browser.

After an incident, data must be provided and processes documented. JumpSeat delivers defined, documented emergency workplaces for information requests and evidence.

For carve-outs, acquisitions or transitional operations, separate emergency workplaces are ready at short notice, without touching existing environments.

In a planned test run, we activate the emergency workplaces under real conditions, and access, data and performance are checked before a real emergency occurs.

Scenario 01

Ransomware encrypts your systems.

Your production IT has to be taken offline and examined forensically. With JumpSeat, critical roles keep working on clean emergency workplaces while your IT prepares the recovery.

Target environments

Where your emergency workplaces run.

Azure & Microsoft 365

Windows 365 and Azure Virtual Desktop in the Microsoft cloud, operated by us as a Microsoft Solutions Partner.

Visit partner site

StackIT

German cloud platform with data centres in Germany and Austria, for requirements beyond the hyperscalers.

Visit partner site View Marketplace offer
(Coming very soon)

Custom environment

We cover differing requirements for location, operations or certification in a dedicated environment.

Azure & Microsoft 365

Windows 365 and Azure Virtual Desktop in the Microsoft cloud, operated by us as a Microsoft Solutions Partner.

Visit partner site

StackIT

German cloud platform with data centres in Germany and Austria, for requirements beyond the hyperscalers.

Visit partner site View Marketplace offer
(Coming very soon)

Custom environment

We cover differing requirements for location, operations or certification in a dedicated environment.

Azure & Microsoft 365

Windows 365 and Azure Virtual Desktop in the Microsoft cloud, operated by us as a Microsoft Solutions Partner.

Visit partner site

StackIT

German cloud platform with data centres in Germany and Austria, for requirements beyond the hyperscalers.

Visit partner site View Marketplace offer
(Coming very soon)

Custom environment

We cover differing requirements for location, operations or certification in a dedicated environment.

Migration tool

How our management console works.

Migration tool: connect source and targets
Migration tool: configure job
Migration tool: migrate
Migration tool: analyse logs
Step 01 of 04Connect source and targets

Systems are connected once and are then available for every job.

FAQ

Frequently asked questions.

Because the emergency workplaces are preconfigured and ready, your team is quickly back at work once they are triggered, without procuring new hardware.
Through triggers and processes defined together in advance, for example a detected security incident. When a trigger occurs, the agreed procedure takes effect and we activate the clean emergency workplaces at the push of a button.
The emergency workplaces run in a dedicated cloud environment strictly separated from your production IT, with separate identities and access.
In advance, we jointly define the critical roles, applications and data, for example management, finance and accounting, sales and IT.
From your backed-up sources. Our transformation layer hands the data over in a structured way to the target environment in which your team continues to work.
Once the situation is resolved, we wind down the emergency workplaces in a controlled way, transfer the data created in the meantime and return you cleanly to normal operations.
Your contacts
Jakob Schaefer
Consultant & SME Team GRC[br]Governance, Risk & Compliance
Contact

Let's talk about your emergency plan.

Book a personal consultation and we will review together which roles and applications your JumpSeat should cover.

Book a consultation
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