{{Account}} Manager (m/f/d)

Technology

• You have experience in account management, IT sales, or sales-related consulting
• You understand the fundamental challenges our clients face regarding cloud, modern workplace, cybersecurity, data & AI, and digital transformation
• You are able to grasp our consulting portfolio and connect the right experts and services
• CRM systems and digital tools for managing client relationships and opportunities are part of your daily toolkit
• You understand commercial contexts and can align offers, services, and client needs

Impact & Guidance

• Sustainable client relationships are at the heart of your work
• You develop a deep understanding of your clients' organization, strategy, and challenges
• You act as the central interface between our clients and our internal departments
• You identify new needs and opportunities without losing sight of long-term client value
• You interact confidently with technical contacts, business departments, and decision-makers
• You have a keen sense for people, situations, and long-term partnerships

Structure

• You work in an organized, reliable, and self-directed manner
• You can manage multiple clients and topics in parallel and set clear priorities. You think entrepreneurially and align client interests with our strategic and economic goals
• You communicate transparently and ensure that agreements and next steps are reliably implemented
• You are fluent in German and English

Responsibility

• You manage and develop existing client relationships for the long term
• You understand the strategic and operational challenges of your accounts and identify new consulting needs based on them
• You work with our technical departments to develop suitable solutions and consulting offerings
• You coordinate proposals, contract negotiations, and commercial agreements
• You ensure regular communication with our clients and build relationships at various levels of the organization
• You identify cross-selling and upselling potential within our consulting portfolio
• You keep an eye on ongoing projects and client satisfaction, intervening early when action is required
• You strategically develop your accounts and take responsibility for their financial growth